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Service evaluation survey

Customer service evaluation survey
Complete the survey and receive a 12-month-valid R-Lab software license! CAUTION. The product has to be registered by the final customer and not the dealer who resells it.

Fill in the form:
Thank you for completing the survey.
You will receive access to R-Lab software on the provided e-mail address.

Serial number is to be found on the device data plate.
Serial no.
Purchase date
E-mail
Company name
Country of purchase
I consent to the processing of my personal data and the data provided by me in the survey, in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/465/EC (General Data Protection Regulation) by RADWAG Wagi Elektroniczne Witold Lewandowski with its registered office in Radom, Toruńska 5, for the purpose of completing the customer service evaluation survey, obtaining access to an annual R-Lab software license and for statistical and archival purposes. RADWAG Wagi Elektroniczne hereby obliges to protect the abovementioned data and certifies that the data will not be transferred to other subjects. I am aware of my right to inspect and modify the transferred data. *
I consent to the processing of my personal data in order to receive newsletter, commercial and marketing information from RADWAG Wagi Elektroniczne Witold Lewandowski,Toruńska 5, Radom. I am aware of my right to inspect, modify the transferred data and withdraw this consent. *
* Required field
1. How would you rate the quality of the product?
12345
Very high quality Very low quality
2. How innovative is the product?
12345
Extremely innovative Not at all innovative
3. How would you rate the value for money of the product?
12345
Excellent Poor
4. How satisfied are you with the RADWAG product based on the following criteria:
Very satisfiedSatisfiedNeutralUnsatisfiedVery unsatisfied
Overall quality
Value
Innovations / features
Visual appearance
Purchase experience
Installation
First use experience
After purchase service (warranty, help desk)
5. How long have you been using your Radwag product?
Less than 1 month
1 to 6 months
6 months to 1 year
1 year or more
Never
6. How often do you use your Radwag product?
All the time
A few times per day
Once a day
Once a weak
Once a month
7. How easy is it to operate the Radwag product?
Very easy
Neither easy or difficult
Difficult
Very difficult
8. When you contacted Radwag customer service team, were all issues resolved to your complete satisfaction?
Yes, by the company or its representatives
No, the problem was not solved
No problems / no contact with customer service
9. How did you first learn about Radwag product?
10. Which features of the Radwag product are the most important to you?
11. Which features of the Radwag product are the least important to you?

Radwag Balances and Scales

Torunska 5
26-600 Radom
Poland
tel.: +48 48 386 60 00
e-mail: export@radwag.com
TIN: PL7960000327
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